Quote:
Originally Posted by jjzhuang  From the segment you posted one can see that the server is responding to Ping correctly. Sync command and Ping command are of course different. When "Always On" is turned on, Sync is supposed to be triggered by Ping response.
|
but it's not, so Im figuring you're saying that Ping IS the correct message from the client, but the server isnt responding with anything - so this problem is on the Zimbra end?
Quote:
|
You don't want to flip each Ping into a Sync as that will spin both the client the server until the client runs out of battery. Ping is designed to stay pending for a long time but Sync is not.
|
Pending for what? Can the server send ('push') something at the client during the pending ping? I leave GPRS on all the time on my eSeries (im on IRC via putty, for eg) and I still get pretty good battery life. Im not worried about being on GRPS constantly (as long as not much data is flowing).
I obviously dont understand the MS mobile activesync protocol, and finding proper documentation on it is hard. Obviously me hacking a network proxy to force the correct messages back and forth isnt the right solution. Im just confused by what the server should be doing in responce to a "Ping" request becuase it seems to be doing nothing.
Quote:
|
If you need further assistance you can open a support ticket. We'll have to look at the entire server log to track down which side is missing the beat. Thanks!
|
Will do.
/kc