From the segment you posted one can see that the server is responding to Ping correctly. Sync command and Ping command are of course different. When "Always On" is turned on, Sync is supposed to be triggered by Ping response.
You don't want to flip each Ping into a Sync as that will spin both the client the server until the client runs out of battery. Ping is designed to stay pending for a long time but Sync is not.
If you need further assistance you can open a support ticket. We'll have to look at the entire server log to track down which side is missing the beat. Thanks! |