Right, let's get this out of the way first. My initial post to you wasn't meant to sound arrogant nor was I saying that you were a 'jerk' and I'm sorry if that offended you. I don't like sarcastic responses, I've already told you that it was meant to be a pointer to where the answer was. As I mentioned, you posted everything but the fact you had an A record problem with no details of what you had tried, nor the fact you had searched - I'm not a mind reader. Do you actually think I post the 'search the forums' just to be rude or arrogant, I post it because the answer (based on your post) is more than likely there and it's a waste of time posting the same information over and over again. Pointing out the fact I've posted that response on several other occasions might give you a clue that the resolution was with reach.
Your support will be good whether you use the forums or get support directly from Zimbra and whether you pay fro the product or use the OSS verion. As you seem to have a problem with me replying, I'll leave someone else to answer your problem.
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So, drop that in the domain.com file in /var/named/data (or /var/named/chroot/var/named/data, depending).
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If you have BIND installed that directory should exist on your system, you may have to check where it is on your operating system as it may not be in that location.