My problem still exists...
hostname returns mail.elementsofway.com
ping mail.elementsofway.com returns 192.168.1.90
but when I
dig mail.elementsofway.com, I do not get 192.168.1.90 (It's still the same from the first post eventhough I have modified the bind files).
As far as the A record, I do not (or cannot find) the /var/named/data directory...
So, drop that in the domain.com file in /var/named/data (or /var/named/chroot/var/named/data, depending). <-- from DNS in a nutshell
Is it possible that I do not have something additionally needed installed? I did not have to stop postfix during the installation guide
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I'm not trying to be a jerk, I just don't like arrogance. If the problem is mentioned in the forums too frequently then I think two things could resolve that. The first is to have a canned response like:
This is a common problem when trying to install Zimbra for the first time. This DNS in a Nutshell wiki may be of some help. Let us know how that works.
The second thing would be to modify/update the guide. It may already seem sufficient, but if these DNS posts are so common I would assume more instructions are needed.
Granted I'm not trying to tell you guys how you should support potential customers. In fact I wouldn't use that particular canned response, but that isn't the point. I'm just trying to install the test system at home to evaluate the Zimbra product vs. Exchange and having my first interaction with support be "It's a DNS problem, search the forum" doesn't make me feel comfortable when my post's title is "Install - DNS Issue".
I also understand that once we purchase the professional edition our support will probably be better. I've also already looked at the demo and it is very nice.