It sounds like you zmtrainsa isn't running, it should clear the spam training mailbox. You do mean the spam mailbox and not the Junk folder, don't you? Have a look at your cron jobs and see if the zmtrainsa is ther, try running it manually. I assume all the Zimbra services are up and running? You should also check your tag/kill percentages and see if you need to change them.
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Regards
Bill
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