OK, first thing is you mention 'forwarders' as being your ISPs DNS servers - they shouldn't be. You don't need forwarders, you should only use root servers in your DNS set-up.
Who has the nameserver 'giggleworthy.co.uk', is it you or a hosted DNS service? Is it also behind a NAT device? Describe your DNS set-up for me, please.
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Regards
Bill
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