[JasonChase]

Sam,

I have scheduled a time next week to work on the user's system where I will remove all MS Office, Zimbra, Palm and Blackberry software and reinstall MS Office, Zimbra connector and BBDM. We were using Chapura PilotMirror with a Palm. It may be causing problems. I'm not sure. There has been a lot of focus and waiting for the Blackberry OTA sync but none on wired sync for the blackberry. Given the popularity of the device and its placement with PalmOS and MS Mobile as competitors I would have expected you to test it.

I'll post my findings here and file a bug/support request if it doesn't work.

Thank you for your help,

Jason