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Old 10-20-2006, 04:44 AM
DGS_David DGS_David is offline
Intermediate Member
 
Posts: 22
Default upgrade to 4.0.3 just trashed my install (without a backup)

I just can't believe what I saw on the screen, but the zimbra install just deleted /opt/zimbra without so much as a warning!

Just to add, the zimbra user ran a backup each night and these were in /opt/zimbra - which got deleted by the installer!

I have a backup, but it be old'ish so we lost plenty email on my home server but I am just astounded how this could happen soooo easily on an upgrade.

I simply ran the upgrade from
zcs-4.0.2_GA_362.FC4.tgz -> zcs-4.0.3_GA_406.FC4.tgz

upgrades always work so seemlessly, but the core package did nto install, no error etc so I just tried again, 2nd time is just wiped the /opt/zimbra

I am now without a zimbra that installs and also without any email for the last 2 months. (no backup my fault, deleteing the /opt/zimbra - well...)

Here is what hapened:

[root@gw zcs]# ./install.sh

Operations logged to /tmp/install.log.10996
Checking for existing installation...
zimbra-ldap...FOUND zimbra-ldap-4.0.2_GA_362
zimbra-logger...FOUND zimbra-logger-4.0.2_GA_362
zimbra-mta...FOUND zimbra-mta-4.0.2_GA_362
zimbra-snmp...FOUND zimbra-snmp-4.0.2_GA_362
zimbra-store...FOUND zimbra-store-4.0.2_GA_362
zimbra-apache...FOUND zimbra-apache-4.0.2_GA_362
zimbra-spell...FOUND zimbra-spell-4.0.2_GA_362
zimbra-core...FOUND zimbra-core-4.0.2_GA_362

Saving existing configuration file to /opt/zimbra/.saveconfig


PLEASE READ THIS AGREEMENT CAREFULLY BEFORE USING THE SOFTWARE.
ZIMBRA, INC. ("ZIMBRA") WILL ONLY LICENSE THIS SOFTWARE TO YOU IF YOU
FIRST ACCEPT THE TERMS OF THIS AGREEMENT. BY DOWNLOADING OR INSTALLING
THE SOFTWARE, OR USING THE PRODUCT, YOU ARE CONSENTING TO BE BOUND BY
THIS AGREEMENT. IF YOU DO NOT AGREE TO ALL OF THE TERMS OF THIS
AGREEMENT, THEN DO NOT DOWNLOAD, INSTALL OR USE THE PRODUCT.

License Terms for the Zimbra Collaboration Suite:
http://www.zimbra.com/license/collab...cense_1.0.html


Press Return to continue

Checking for prerequisites...
NPTL...FOUND
sudo...FOUND sudo-1.6.8p8-2.4
libidn...FOUND libidn-0.5.15-1
curl...FOUND curl-7.13.1-5
fetchmail...FOUND fetchmail-6.2.5.5-1
gmp...FOUND gmp-4.1.4-6
/usr/lib/libstdc++.so.5...FOUND

Checking for installable packages

Found zimbra-core
Found zimbra-ldap
Found zimbra-logger
Found zimbra-mta
Found zimbra-snmp
Found zimbra-store
Found zimbra-apache
Found zimbra-spell


The Zimbra Collaboration Suite appears already to be installed.
It can be upgraded with no effect on existing accounts,
or the current installation can be completely removed prior
to installation for a clean install.

Do you wish to upgrade? [Y]

Select the packages to install
Upgrading zimbra-core
Upgrading zimbra-ldap
Upgrading zimbra-logger
Upgrading zimbra-mta
Upgrading zimbra-snmp
Upgrading zimbra-store
Upgrading zimbra-apache
Upgrading zimbra-spell

Installing:
zimbra-core
zimbra-ldap
zimbra-logger
zimbra-mta
zimbra-snmp
zimbra-store
zimbra-apache
zimbra-spell

The system will be modified. Continue? [N] y

Shutting down zimbra mail

Backing up ldap


Removing existing packages

zimbra-ldap...done
zimbra-logger...done
zimbra-mta...done
zimbra-snmp...done
zimbra-store...done
zimbra-spell...done
zimbra-apache...done
zimbra-core...done

Removing deployed webapp directories
Installing packages

zimbra-core......zimbra-core-4.0.3_GA_406.FC4-20061016134043.i386.rpm...FAILED
###ERROR###

zimbra-core-4.0.3_GA_406.FC4-20061016134043.i386.rpm installation failed

Installation cancelled

[root@gw zcs]# ./install.sh

Operations logged to /tmp/install.log.12162
Checking for existing installation...
zimbra-ldap...NOT FOUND
zimbra-logger...NOT FOUND
zimbra-mta...NOT FOUND
zimbra-snmp...NOT FOUND
zimbra-store...NOT FOUND
zimbra-apache...NOT FOUND
zimbra-spell...NOT FOUND
zimbra-core...NOT FOUND


PLEASE READ THIS AGREEMENT CAREFULLY BEFORE USING THE SOFTWARE.
ZIMBRA, INC. ("ZIMBRA") WILL ONLY LICENSE THIS SOFTWARE TO YOU IF YOU
FIRST ACCEPT THE TERMS OF THIS AGREEMENT. BY DOWNLOADING OR INSTALLING
THE SOFTWARE, OR USING THE PRODUCT, YOU ARE CONSENTING TO BE BOUND BY
THIS AGREEMENT. IF YOU DO NOT AGREE TO ALL OF THE TERMS OF THIS
AGREEMENT, THEN DO NOT DOWNLOAD, INSTALL OR USE THE PRODUCT.

License Terms for the Zimbra Collaboration Suite:
http://www.zimbra.com/license/collab...cense_1.0.html


Press Return to continue

Checking for prerequisites...
NPTL...FOUND
sudo...FOUND sudo-1.6.8p8-2.4
libidn...FOUND libidn-0.5.15-1
curl...FOUND curl-7.13.1-5
fetchmail...FOUND fetchmail-6.2.5.5-1
gmp...FOUND gmp-4.1.4-6
/usr/lib/libstdc++.so.5...FOUND

Checking for installable packages

Found zimbra-core
Found zimbra-ldap
Found zimbra-logger
Found zimbra-mta
Found zimbra-snmp
Found zimbra-store
Found zimbra-apache
Found zimbra-spell


Select the packages to install

Install zimbra-ldap [Y]

Install zimbra-logger [Y]

Install zimbra-mta [Y]

Install zimbra-snmp [Y]

Install zimbra-store [Y]

Install zimbra-spell [Y]

Installing:
zimbra-core
zimbra-ldap
zimbra-logger
zimbra-mta
zimbra-snmp
zimbra-store
zimbra-apache
zimbra-spell

The system will be modified. Continue? [N] y

Removing /opt/zimbra
Installing packages

zimbra-core......zimbra-core-4.0.3_GA_406.FC4-20061016134043.i386.rpm...FAILED
###ERROR###

zimbra-core-4.0.3_GA_406.FC4-20061016134043.i386.rpm installation failed

Installation cancelled

Now I need to lye down, I feel sick!

Last edited by DGS_David : 10-20-2006 at 05:09 AM.
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