Yes, this user can always repeat it, but it never happens for my account - or anyone else's that I know of. I had her delete the contact and use an alternate address for the person. The problem disappeared, temporarily. It is now back, but for a different user's email address! It sounds very much like the contact file is corrupt. If I export the contact file to .csv and then import it, will that rebuild the file? Or do I need to delete all the contacts before I re-import them? She probably has a very large number of contacts. Any suggestions?
I should note we have tried all the usual things: exiting firefox, clearing cache, rebooting, trying it from different systems... For her account, the problem is very consistent.
Richard
P.S., Because I can't create the problem on any account except this one, filing a bug report probably is unfair. If they/you can't replicate it, then it would be very difficult to fix. However, if it still occurs after 4.0 is out, I'll call support. |