Hi dcb,
ZCS 6.0.18
ZCO 6.0.18
ZD 7.xx
Outlook 2007
Class of service setup to allow Read Receipts (prompt)
Outside party sending read receipt to ZCS, ZCO collecting from ZCS, no read receipt option displayed.
I've set the client up with ZD as a temporary solution as the prompt for read receipt comes up on ZD. They seem happy with ZD but others are addicted to outlook so would be good to have it operational there.
I'll see if I can get some screen shots but I'm not onsite for quite a while |