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Old 05-15-2011, 05:02 PM
lschmidt lschmidt is offline
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Posts: 2
Default Company contacts showing as <No Name>

@tomparris thanks for posting this problem. It's been annoying me for a long time and I finally decided to seek out an answer.

It seems that this problem is being brushed aside as trivial or as something that someone with lots of time on their hands can go experiment with importing. In my case, it's significant and I don't have time to play around with solutions. It's not a "bug" in the sense that it happens on occasion. It's simply that the program is defaulting to "bad behavior" rather than helpful behavior.

I imported over 4,000 contacts into Zimbra. These are a mix of individual contacts (with name, perhaps company, email, etc.) and a significant number (100s? I haven't counted) of contacts that are company-only contacts. In this latter group I have service providers (e.g., Comcast, Verizon, etc.) as well as restaurants (where I don't have a name, but I've collected the business card on the way out the door because it was a great experience), etc.

The first category of contacts ("individuals") show up just fine - they are sorted properly and display properly in the name listing column of the Address Book view. The second category show up as <No Name>. Since import/export methods tend to apply to the whole file and I have a mix of types, picking one import/export method or another is not going to help.

At present it seems that my only alternative is to click on each and every one of the 100s of company only contacts, "edit" the contact, and then select "company" from the "file as" drop down list, then "Save" the contact. This would take waaaay too long.

What I'm looking for is a simple rule (upon import and applied when any new contact is entered) that operates as follows: if the first name and last name of a contact are blank, display the company name. Outlook seems to have no trouble doing this, Thunderbird has no trouble doing this so why is it that Zimbra is so challenged to do this?
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