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I'm not running Network Edition. When I ran the reindex on the mailbox it was version 3.1.3 now upgraded to 3.1.4 but no way to fix the account.
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Yah, this was unfortunately a result of my initial 'fix' of 7725 (oops) -- while trying to fix one problem I inadvertantly created a deadlock that could be triggered during reindexing. You should be able to re-index again in 3.1.4 now.
If your index is really corrupt (seems like it might be) you will have to manually delete it before you can re-index. Konrad's instructions are good with the minor exception that the index might be in /opt/zimbra/index/1/<MAILBOX ID> (or /2/<MAILBOX_ID>) in some cases.
No handle on what might be causing the corruptions right now: we've seen very few (the ones in this thread are the only ones to my knowlege) instances of this happening -- so it is difficult to pin down.