 Fixed (I think)
We have it working for the most part, although it took a bit of work and an update. I'm not sure which of the following was the ultimate solution, but our end result was to:
1. Enter all the appointments into Zimbra manually, and hard reset the PDA
2. Upgrade from 3.1.0 to 3.1.1, and install the latest OL Connector
3. Reopen Outlook and log in to Zimbra. Send/Receive.
4. Attach PDA and sync (all syncs properly.)
5. Make sure that Outlook is open when doing any new syncs, and all seems to work.
If you try to sync with Outlook closed and have made changes on the PDA, you still get unresolved items (if there has been more than one item changed on the PDA.) Opening Outlook, then syncing syncs all items, an no longer kills Outlook. I can only assume that one of the fixes in 3.1.1 resolved the crashing issue. All appears to be fine now. I'm not sure that the purge of the PDA is required, or the entry of the appts in Zimbra, as the primary original problem was the unresolved items. I am just including this info because these are the steps we followed.
FYI, we have no problems syncing Palm devices - they work great! The only glitch is in Category names on the Palm. The sync actually creates tags in Zimbra for every category on the Palm. If the Palm has a category name with a "/" in it, Hotsync errors out and says that the name is invalid. Changing the category name fixes the problem. I am not sure if this is a Hotsync issue or a Zimbra issue, but thought I'd let everyone know.  |