 Clarification
Compose in new window is off.
Problem 1:
Example a:
If you receive an html message like an add from Dell, or something that has pictures in it (that you have to click "show images"), and you try to forward it it reverts to plain text which means the recever gets the "alt" tags and nothing more... this is immediately viewable before you send the message.
Example b:
If you receive a plain text message with an attachment, like a video, or a picture, or a document, and you click forward, the forwarding message contains the forwarded text, but not the attachment.
NOTE: both of the above issues dont happen if you choose forward as an attachment... but they should work fine with out forwarding as an attachment.
Problem 2:
This is not a problem with composing, this is a problem when RECEIEVING a message that has an attached. (because I recommended ppl to try that as a work around since problem 1 is causing them trouble.)
I have also been able to reproduce problem 2 when receiveing a message forwarded from another mail server by users of Outlook, since Outlook appears to forward all things as attachments.
Example:
Mail is recieved with a forwarded mail as an attachment.
The Attachment shows with the name of the attachment, but no extension.
When the user clicks on the "forwarded mail attachment" they get the behavior mentioned in the previous post...
(recap)
NOTE: only happens in IE not in Firefox
1.Click on "forwarded mail attachment" hyperlink
2.IE popup blocker notifies you a popup has been blocked.
3.If you click on the IE bar you have 2 options: Temporarily allow popups or Always allow popups from mail.domain.com
4. If you click temporarily allow popups it reloads the page.
5. Click on "forwarded mail attachment" AGAIN (now that popups are allowed)
6.Zimbra prompts that you are navigating away from zimbra
7.Click on ok
8.Page redirects to grey background, and then the zimbra Loading screen (like after you have logged in)
9.Zimbra Client reloads.
--NOTE: if you go back to mail message and click on "forwarded mail attachment" again go to step 5 above.... again and again ---Eternal loop of steps 5-9
10. Get frustrated and try other ie OPTION -- Always allow popups from mail.domain.com:
a.Go back to email
b.Click on "forwarded mail attachment"
c. IE pop up blocker bar -- choose Allways allow popups from mail.domain.com
d. Page Reloads
e. Click on "forwarded mail attachment" again
f. Zimbra prompts that you are navigating away from zimbra
g. Click on ok
h. popup comes up with attachment in it, and zimbra reloads in original window.
NOTE: the always allow option will now allways allow popups but when ever you get a "forwarded mail attachment" you go through these steps:
a.Click on "forwarded mail attachment"
b. Zimbra prompts that you are navigating away from zimbra
c. Click on ok
d. popup comes up with attachment in it, and zimbra reloads in original window.
This makes it look like whenever you click on one of these "forwarded mail attachments" that you tried to close the browser, clicked the back button, etc. and Freaks out the user who will click "cancel" and not bring up the popup and call me instead in frustration.  |