[dMary]

We have several different networks and cannot get this connector to work on one network in particular. On all, but one, network where we tested (to make sure it wasn't the destination URL, Office, fat vs thin clients, the connector, etc..) the connector works just fine.

On the one network, the connector says the account could not be validated; however, the web interface works just fine. So we ran a WinHTTPTrace and got the following output..

07:27:14.730 ::*Session* :: >>>> WinHttp Version 5.1 Build 5.1.2600 Dec 16 2008 14:17:48>>>>Process OUTLOOK.EXE [2376 (0x948)] started at 07:27:14.730 02/02/2010
07:27:43.808 ::*Session* :: WinHttpOpen("Zimbra-ZCO/5.0.2992.16 (5.1.2600 Service Pack 2; en-US)", (0), "", "", 0x0)
07:27:43.823 ::*Session* :: WinHttpOpen() returning handle 0x1e96000
07:27:43.823 ::*Session* :: WinHttpSetOption(0x1e96000, (38), 0x23c8cf8 [0x1], 12)
07:27:43.823 ::*Session* :: WinHttpSetOption() returning TRUE
07:27:43.823 ::*Session* :: WinHttpSetTimeouts(0x1e96000, 0, 60000, 60000, 60000)
07:27:43.823 ::*Session* :: WinHttpSetTimeouts() returning TRUE
07:27:43.823 ::*Session* :: WinHttpSetOption(0x1e96000, (6), 0x23c8d20 [0xea60], 4)
07:27:43.823 ::*Session* :: WinHttpSetOption() returning TRUE
07:27:44.042 ::*Session* :: WinHttpCloseHandle(0x0)
07:27:44.058 ::*Session* :: WinHttpCloseHandle: error 6 [ERROR_INVALID_HANDLE]
07:27:44.058 ::*Session* :: WinHttpCloseHandle() returning FALSE
07:27:44.058 ::*Session* :: WinHttpConnect(0x1e96000, "www.ugov.gov", 443, 0x0)
07:27:44.073 ::*Session* :: WinHttpConnect() returning handle 0x1e96100
07:27:44.073 ::*Session* :: WinHttpOpenRequest(0x1e96100, "POST", "/service/soap/AuthRequest", "", "", 0x0, 0x008001c0)
07:27:44.105 ::*Session* :: WinHttpCreateUrlA(0x13a848, 0x0, 0x3b00000, 0x13a884)
07:27:44.105 ::*Session* :: WinHttpCreateUrlA() returning TRUE
07:27:44.105 ::*0000001* :: WinHttpOpenRequest() returning handle 0x39f0000
07:27:44.105 ::*0000001* :: WinHttpSetOption(0x39f0000, (31), 0x13ab4c [0x3100], 4)
07:27:44.105 ::*0000001* :: WinHttpSetOption() returning TRUE
07:27:44.105 ::*Session* :: WinHttpAddRequestHeaders(0x39f0000, "Content-Type: application/soap+xml; charset=utf-8", -1, 0x20000000)
07:27:44.105 ::*Session* :: WinHttpAddRequestHeaders() returning TRUE
07:27:44.105 ::*0000001* :: WinHttpSendRequest(0x39f0000, "", -1, 0x23c8f68, 433, 433, 0)
07:27:44.136 ::*0000001* :: "www.ugov.gov" resolved
07:27:44.151 ::*0000001* :: Winsock/RPC/SSL/Transport error: 0x90312 [SEC_I_CONTINUE_NEEDED]
07:27:44.151 ::*0000001* :: sending data:
07:27:44.151 ::*0000001* :: 70 (0x46) bytes
07:27:44.151 ::*0000001* :: <<<<-------- HTTP stream follows below ----------------------------------------------->>>>
07:27:44.151 ::*0000001* :: ....A...=..Kh.@M}...._.....L;...@wI0...#.Z........ .
07:27:44.151 ::*0000001* :: ...d.b.........c..
07:27:44.151 ::*0000001* :: <<<<-------- End ----------------------------------------------->>>>
07:28:44.683 ::*0000001* :: Winsock/RPC/SSL/Transport error: 0x274c [WSAETIMEDOUT]
07:28:44.683 ::*0000001* :: WinHttpSendRequest: error 12002 [ERROR_WINHTTP_TIMEOUT]
07:28:44.683 ::*0000001* :: WinHttpSendRequest() returning FALSE
07:28:50.636 ::*0000001* :: WinHttpCloseHandle(0x39f0000)
07:28:50.636 ::*0000001* :: WinHttpCloseHandle() returning TRUE
07:28:50.636 ::*Session* :: WinHttpCloseHandle(0x1e96100)
07:28:50.636 ::*Session* :: WinHttpCloseHandle() returning TRUE
07:28:50.636 ::*Session* :: WinHttpCloseHandle(0x1e96000)
07:28:50.636 ::*Session* :: WinHttpCloseHandle() returning TRUE


I know it's timing out but no idea why.