View Single Post
  #20 (permalink)  
Old 01-29-2010, 01:19 PM
ewilen ewilen is offline
Moderator
 
Posts: 1,432
Default

I've been having multiple reports of meeting organizers losing their meetings. Just now I have one well-documented (if slightly atypical) instance:

1. User has ZCO 5.0.3255.22
2. In the Calendar context, he created a new meeting using New > Meeting Request. (I.e. from the ribbon-y menubar, not the File menu, and not by dragging a meeting time on the calendar.)
3. Various attendees sent their acceptances, which appear in the user's inbox.
4. In Outlook, if the user opens the meeting and clicks Tracking, the Response column shows None for all attendees.
5. If the user looks for the meeting in ZWC, it isn't there at all.

What makes this slightly atypical is that in other cases, the meeting is missing in both Outlook and ZWC. (Some of those might be bug #43107 but I don't think all of them are.)

Fortunately in this case the user had full ZCO logging turned on and I've got the logs from the time period when the meeting was created up through when the user discovered the problem. I can also supply server-side mailbox.log, sync.log, audit.log...whatever you need. Just let me know where I should send them.
__________________
Elliot Wilen
Berkeley, CA

Don't forget to enter your Zimbra version in your forum profile.
Reply With Quote