[yasanthau]

We installed zcs 6.0.0 and everything working fine except read receipt feature and External GAL.

Configured the External GAL with following settings

GAL Mode = External
Server Type = LDAP
External server name = ldap://ldapserverip port=389
LDAP Filter = (&(|(cn=%s*)(sn=%s*)(gn=%s*)(mail=%s*)))
Autocomplete Filter = (|(cn=%s*)(sn=%s*)(gn=%s*)(mail=%s*))
Search Base = dc=domain,dc=com

After completing the configuration wizard, the test is also successfull and provides proper results. But when addresses are queried when composing mails, it gives an error "A network service error has occured". When I click on details ...

method: SearchGalRequest
msg: system failure: ldap search failed
code: service.FAILURE
detail: soap:Receiver
trace: btpool0-8:1260945593406:4054a6b560e40fd7
request:

Body: {
SearchGalRequest: {
_jsns: "urn:zimbraAccount",
limit: 50,
name: ".",
offset: 0,
sortBy: "nameAsc",
type: "account"
}
},
Header: {
context: {
_jsns: "urn:zimbra",
account: {
_content: "janaka@zim.mi-synergy.com",
by: "name"
},
authToken: "(removed)",
notify: {
seq: 6
},
session: {
_content: 133,
id: 133
},
userAgent: {
name: "ZimbraWebClient - FF3.0 (Win)",
version: "6.0.0_GA_1802.RHEL5"
}
}
}

We searched through the forum and found nothing relating to this issue.

Read receipt function is also not working. It is possible to activate read receipt when composing mails. But the recipient wont get any notice or the receipt wont go to the sender.

Thank you