Quote:
Originally Posted by su_A_ve  Ok - help me out - how do I know I have this on? Is this a zimbra zmprov setting, or are you referring to the phone itself? We never set up exchange/activesync on the phones...
TIA. |
Well if the "Mobile" option is set to on in Zimbra then the sync is enabled.
Now, what I found on my phone is that it would seem, because of the sync issue, if you send a message from the account on the phone that supports ExchangeSync, the message will retry. This is possibly due to the truncated message issue.
So to NOT send via the ExchangeSync account, open the account on the phone, then select the Options Menu. Select Account Settings, and then turn off :
Email Check Frequency
Default account
Email notifications
and leave Sync contacts on. This will allow the ExchangeSync to synchronize the contacts with Zimbra and keep your address book up to date.
You will still get mail if you open the account in Mail. Just don't reply and send via this account.
Then use the IMAP account as the default account, and it seems to work properly as an IMAP account should.
I know, it sucks, but it gets the job done.
It would seem to me that this is a ZImbra issue as no Exchange users I know (and I have an office full of them) are having this issue.