[Msprey]

When adding a user in the bes manager interface, there is a drop down in the chooser for either address book or global address list. The Zimbra users used to show up in the address book and the gal was empty, now the address book is empty and the gal is populated ( but does not show the Zimbra users)

This showed up after I clicked sync address book, (where the logging is enabled), the contact field in this chooser, was populated with all the zimbra accounts.

One of the hosted users fully activated on the bes, and when they lookup it says failed.

Yes we have enabled the registry for lookup as specified (HKEY_LOCAL_MACHINE\Software\Research In Motion\BlackBerry Enterprise Server\Agents\AllowAddressLookup) should this be deleted and reconfigured?