mjames@domain.com and
mjames@domain2.com are litterally the same Mailbox.
What happened is a couple weeks ago the user was setup like th is:
main email:
mjames@domain.com
alias:
mjames@domain2.com
alias:
mjames@domain3.com
AND THEN I DECIDED TO CHANGE HIS MAIN EMAIL
main email:
mjames@domain2.com
alias:
mjames@domain.com
alias:
mjames@domain3.com
Everything was fine. However I was trying to upgrade recently, and had to restore from a backup, and that is when I encountered my present issue.
In the admin panel, his account shows up only with main email of:
mjames@domain.com
I tried to change his main email back to
mjames@domain2.com , but encounter the errors you have seen in this post like too many account results.
I cannot delete alias or change main email from the web interface or command line using zmprov.
Is there a way to remove one of the entries (mjames@domain.com) from the LDAP directory, since that is where it seems to be? The right address
mjames@domain2.com shows up in the MySQL db as you can see above from the command you told me to run. Maybe removing the wrong address from teh LDAP would help?
If not, is there a way I can delete this user's account entirely (manually) because then I could just download all his email to outlook (PST file), delete the user(s) and aliases, recreate them, and then use PST import utility to restore?