In case if compacting of pst file does not help, the next step would be to try opening up 'BlacKBerryServer' profile with Outlook and manually deleting messages that have big attachments or messages that are more than 30 days old.
- stop BB controller, BB manager
- open up 'BlackBerryServer' profile with Outlook
- remove big/old messages from the 'inbox' of besadmin account
- start BB controller |