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Old 11-10-2009, 10:56 PM
eugener eugener is offline
Zimbra Employee
 
Posts: 187
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>The Gal has now replaced the contact list on the bes server. The >contact list showed all the Zimbra user accounts. This is not acceptible, we >want to see both.

I'm a bit confused here. Would it be difficult for you to provide more info on where exactly on BES machine you noticed that GAL has replaced contact list?

>any with accounts on this bes still cannot use the lookup feature on the >blackberry

It is possible that GAL lookups on device are disabled. Please check the following regitry value on BES machine.

HKEY_LOCAL_MACHINE\Software\Research In Motion\BlackBerry Enterprise Server\Agents\AllowAddressLookup

Do you remember changing any other GAL lookup related registry settings on BES smachine?

In addition, you can open support case and one of our support professionals will work directly with you on this.
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