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Old 10-28-2009, 05:14 AM
mas mas is offline
Intermediate Member
 
Posts: 15
Default The same problem we do have on one installation with 5.0.19

The same problem you are describing we do have with one installation on Outlook 2003 with the 5.0.19. We get the error message "Standard folder can't be opened" (translated from German Outlook).

Once I was able to get Outlook opened for initialization (after entering credentials and configuration in the connector screen). When trying to quit Outlook it was hanging and finally crashing. After restarting Outlook again the same error message appeared again.

A deinstallation (including cleaning the registry profiles and configuration data) didn't help. I wasn't able anymore to get Outlook getting started in folder view. After entering credentials in Zimbra Outlook Connector after some seconds of working on harddrive the error messages with the standard folder appeared again.

I don't have a solution when you want to use 5.0.19 - BUT I tried to install 5.0.18 instead - and it worked perfectly. After having it run perfectly I tried to upgrade the Connetcor to 5.0.19. And after starting Outlook I got the "Standard Folder" error message again.

I deinstalled the 5.0.19 connector - left the profile data on disk and installed the 5.0.18 - and it works again without any problems.


So seems you made some code change which cause also 5.0.19 not to work on every system. However we do have other installations where it works perfectly. Up to now I have no explanation what could cause this problem...

As it is reproducable (and within a virtual machine) I am able to test things. So if you have a new beta connector or some test work to do please let me know.

After having ZCO 5.0.18 running smoothly I was
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