We look for Tools->Organize, so we can put Tools->Zimbra Server Rules after it. If for some reason you customized your Outlook menu, then we won't find it, and we won't put our menu item in.
If that’s true, what if you do a Tools->Customize, then choose Tools, then Rearrange Commands, then Reset. Then leave Outlook and come back. Does that work?
[I assume you would want to save you customizations somehow first] |