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Old 10-16-2009, 02:15 PM
fsiegel fsiegel is offline
Zimbra Employee
 
Posts: 1,318
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So the log shows nothing obvious, but it does seem like the sync thread just goes away. A couple of things:

1) Looks like you have old beta version -- 6.0.0. We have since released later versions. You might want to upgrade.

2) There is one change record -- that is something that was changed on the Outlook side -- looks like a message was edited. The message has Zimbra id 37228. If it's in Outlook, you should be able to find out what that is by right clicking on the blue area at the top, and enabling the Zimbra Support toolbar. Then do an Open By Zimbra Id and put 37228 on there. If that doesn't work, you can get to it via a server browser. Anyway, you could try getting rid of that message and seeing if that's the issue.

3) If you have the log of a successful sync of the same profile, that might be interesting to compare.

But you should try upgrading.
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