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Old 10-15-2009, 01:43 PM
DresdenFTW DresdenFTW is offline
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Posts: 6
Default Missing Tools>Zimbra Rules and Alerts

Hello all. I am missing Zimbra Server Rules in the Tools menu in Outlook 2007. I have uninstalled and reinstalled the most recent connector. Add-ins look fine and there are no disabled items. The users Outlook appears to have everything set that mine has, but that menu item is missing. He does have the "Mailbox Quota" item on the tools menu.

I've ran logs for mine and his, just opening outlook and then closing. I've found that the lines below appear in my log but not his:

14-10-2009 14:16:57.511 [3768]: CRulesAndAlertsMenuItem::CRulesAndAlertsMenuItem
14-10-2009 14:16:57.511 [3768]: In CBaseOutlookControl::Initialize
14-10-2009 14:16:57.511 [3768]: In CRulesAndAlertsMenuItem::OnInitialize

Where can I re-enable this for him? I'd like to avoid recreating the profile if possible, but if we have to do that then we can.

Thanks for any help, it's greatly appreciated.

- Adam
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