Hi, I have been using Zimbra Desktop for about a week. I set up 3 Yahoo accounts and everything worked fine until a few days ago. Now the program starts up but just keeps displaying the 3 red icons like it is trying to connect to the server and never shows the main window. The logs indicate that it is retrieving all mail info so any suggestions to get it to start up? BTW zdesktop.exe is running and restarting it doesn't help.
Code:
2009-09-15 06:46:33,953 DEBUG [main] [] offline - Loading 6 folder mappings for service 'yahoo.com'
2009-09-15 06:46:33,953 DEBUG [main] [] offline - Loading 2 attrs for service 'yahoo.com'
2009-09-15 06:46:33,953 DEBUG [main] [] offline - Loading 19 folder mappings for service 'gmail.com'
2009-09-15 06:46:33,953 DEBUG [main] [] offline - Loading 2 attrs for service 'gmail.com'
2009-09-15 06:46:33,953 DEBUG [main] [] offline - Loading 5 folder mappings for service 'aol.com'
2009-09-15 06:46:33,953 DEBUG [main] [] offline - Loading 8 folder mappings for service '.msexchange'
2009-09-15 06:46:33,953 DEBUG [main] [] offline - Loading 9 folder mappings for service 'hotmail.com'
2009-09-15 06:46:41,437 INFO [main] [] log - No Transaction manager found - if your webapp requires one, please configure one.
2009-09-15 06:46:42,406 INFO [main] [] log - Opened C:\Program Files\Zimbra\jetty\logs\access_log.2009-09-15
2009-09-15 06:46:42,484 INFO [main] [] log - Started SelectChannelConnector@127.0.0.1:7633
2009-09-15 06:46:42,593 INFO [service-port-ping] [] offline - service port is ready.
2009-09-15 06:46:50,531 INFO [mid=3] [] offline - >>>>>>>> name=myaccount@yahoo.com;version=1.0.3;build=1691;release=R;os=Windows XP x86 5.1;type=imap
2009-09-15 06:46:50,562 INFO [mid=3] [] datasource - Importing data for data source 'myaccount'
2009-09-15 06:46:50,562 INFO [mid=4] [] offline - >>>>>>>> name=myaccount2@yahoo.com;version=1.0.3;build=1691;release=R;os=Windows XP x86 5.1;type=imap
2009-09-15 06:46:50,562 INFO [mid=4] [] datasource - Importing data for data source 'myaccount2'
2009-09-15 06:46:50,625 INFO [mid=3] [] datasource - IMAP read timeout is 60 seconds
2009-09-15 06:46:50,625 INFO [mid=4] [] datasource - IMAP read timeout is 60 seconds
2009-09-15 06:46:50,640 DEBUG [mid=4] [] datasource - Loaded 1 yauth token(s) for mailbox '4'
2009-09-15 06:46:50,640 DEBUG [mid=3] [] datasource - Loaded 1 yauth token(s) for mailbox '3'
2009-09-15 06:46:51,093 INFO [mid=2] [] offline - >>>>>>>> name=myaccount3@yahoo.com;version=1.0.3;build=1691;release=R;os=Windows XP x86 5.1;type=imap
2009-09-15 06:46:51,093 INFO [mid=2] [] datasource - Importing data for data source 'myaccount3'
2009-09-15 06:46:51,093 INFO [mid=2] [] datasource - IMAP read timeout is 60 seconds
2009-09-15 06:46:51,093 DEBUG [mid=2] [] datasource - Loaded 1 yauth token(s) for mailbox '2'
2009-09-15 06:46:52,609 DEBUG [mid=2] [] datasource - Found 9 folders for DataSource: { id=61b7e257-41b8-49f7-a444-f043619a999b, type=imap, isEnabled=true, name=myaccount3, host=zimbra.imap.mail.yahoo.com, port=993, connectionType=ssl, username=myaccount3, folderId=1 }
2009-09-15 06:46:52,734 DEBUG [mid=3] [] datasource - Found 4 folders for DataSource: { id=2ccf82c4-af61-4f71-a154-66a9992b2d44, type=imap, isEnabled=true, name=myaccount, host=zimbra.imap.mail.yahoo.com, port=993, connectionType=ssl, username=myaccount, folderId=1 }
2009-09-15 06:46:52,796 DEBUG [mid=4] [] datasource - Found 4 folders for DataSource: { id=c6ada8ae-5d14-4a41-93de-1867c50948fb, type=imap, isEnabled=true, name=myaccount2, host=zimbra.imap.mail.yahoo.com, port=993, connectionType=ssl, username=myaccount2, folderId=1 }
2009-09-15 06:46:53,015 DEBUG [mid=3] [] offline - getSyncState: folder = 2, key = 12884901890, state = null
2009-09-15 06:46:53,031 DEBUG [mid=4] [] offline - getSyncState: folder = 2, key = 17179869186, state = null
2009-09-15 06:46:53,250 DEBUG [mid=2] [] offline - getSyncState: folder = 2, key = 8589934594, state = null
2009-09-15 06:46:53,484 DEBUG [mid=4] [] datasource - Found 76 tracked IMAP messages for Inbox
2009-09-15 06:46:53,484 DEBUG [mid=4] [] datasource - Local folder '/Inbox': SyncState = {lastUid=1079,exists=-1,unseen=-1,lastModSeq=700}
2009-09-15 06:46:53,546 DEBUG [mid=4] [] datasource - Remote folder 'Inbox': Fetching flags for UID sequence 1:1079
2009-09-15 06:46:53,656 DEBUG [mid=3] [] datasource - Found 567 tracked IMAP messages for Inbox
2009-09-15 06:46:53,656 DEBUG [mid=4] [] datasource - Remote folder 'Inbox': Remote message with uid 1067 is flagged \Deleted
2009-09-15 06:46:53,656 DEBUG [mid=4] [] datasource - Remote folder 'Inbox': Remote message with uid 1073 is flagged \Deleted
2009-09-15 06:46:53,656 DEBUG [mid=4] [] datasource - Remote folder 'Inbox': Remote message with uid 1068 is flagged \Deleted
2009-09-15 06:46:53,656 DEBUG [mid=4] [] datasource - Remote folder 'Inbox': Remote message with uid 1076 is flagged \Deleted
2009-09-15 06:46:53,656 DEBUG [mid=4] [] datasource - Remote folder 'Inbox': Remote message with uid 1075 is flagged \Deleted
2009-09-15 06:46:53,671 DEBUG [mid=4] [] datasource - Local folder '/Trash': Synchronization disabled for this folder
2009-09-15 06:46:53,671 DEBUG [mid=2] [] datasource - Found 1165 tracked IMAP messages for Inbox
2009-09-15 06:46:53,687 DEBUG [mid=3] [] datasource - Local folder '/Inbox': SyncState = {lastUid=35668,exists=-1,unseen=-1,lastModSeq=2800}
2009-09-15 06:46:53,734 DEBUG [mid=2] [] datasource - Local folder '/Inbox': SyncState = {lastUid=14691,exists=-1,unseen=-1,lastModSeq=4700}
2009-09-15 06:46:53,765 DEBUG [mid=4] [] offline - getSyncState: folder = 5, key = 17179869189, state = null
2009-09-15 06:46:53,781 DEBUG [mid=4] [] datasource - Found 62 tracked IMAP messages for Sent
2009-09-15 06:46:53,781 DEBUG [mid=4] [] datasource - Local folder '/Sent': SyncState = {lastUid=1048,exists=-1,unseen=-1,lastModSeq=700}
2009-09-15 06:46:53,796 DEBUG [mid=3] [] datasource - Remote folder 'Inbox': Fetching flags for UID sequence 1:35668
2009-09-15 06:46:53,828 DEBUG [mid=4] [] datasource - Remote folder 'Sent': Fetching flags for UID sequence 1:1048
2009-09-15 06:46:53,890 DEBUG [mid=2] [] datasource - Remote folder 'Inbox': Fetching flags for UID sequence 1:14691
2009-09-15 06:46:53,921 DEBUG [mid=4] [] datasource - Local folder '/Junk': Synchronization disabled for this folder
2009-09-15 06:46:53,921 DEBUG [mid=4] [] offline - putSyncState: folder 2, key = 17179869186, state = {lastUid=1079,exists=81,unseen=-1,lastModSeq=700}
2009-09-15 06:46:53,921 DEBUG [mid=4] [] offline - putSyncState: folder 5, key = 17179869189, state = {lastUid=1048,exists=62,unseen=-1,lastModSeq=700}
2009-09-15 06:46:54,000 INFO [mid=4] [] datasource - Import completed for data source 'myaccount2'
2009-09-15 06:46:54,000 DEBUG [mid=3] [] datasource - Remote folder 'Inbox': Remote message with uid 35592 is flagged \Deleted
2009-09-15 06:46:54,000 DEBUG [mid=3] [] datasource - Remote folder 'Inbox': Remote message with uid 35663 is flagged \Deleted
2009-09-15 06:46:54,000 DEBUG [mid=3] [] datasource - Remote folder 'Inbox': Remote message with uid 35649 is flagged \Deleted
2009-09-15 06:46:54,000 DEBUG [mid=3] [] datasource - Remote folder 'Inbox': Remote message with uid 35652 is flagged \Deleted
2009-09-15 06:46:54,000 DEBUG [mid=3] [] datasource - Remote folder 'Inbox': Remote message with uid 35635 is flagged \Deleted
2009-09-15 06:46:54,000 DEBUG [mid=3] [] datasource - Remote folder 'Inbox': Remote message with uid 35664 is flagged \Deleted
2009-09-15 06:46:54,000 DEBUG [mid=3] [] datasource - Remote folder 'Inbox': Remote message with uid 35609 is flagged \Deleted
2009-09-15 06:46:54,000 DEBUG [mid=3] [] datasource - Remote folder 'Inbox': Remote message with uid 35628 is flagged \Deleted
2009-09-15 06:46:54,000 DEBUG [mid=3] [] datasource - Remote folder 'Inbox': Remote message with uid 35648 is flagged \Deleted
2009-09-15 06:46:54,046 DEBUG [mid=3] [] datasource - Local folder '/Trash': Synchronization disabled for this folder
2009-09-15 06:46:54,203 DEBUG [mid=3] [] offline - getSyncState: folder = 5, key = 12884901893, state = null
2009-09-15 06:46:54,218 DEBUG [mid=3] [] datasource - Found 161 tracked IMAP messages for Sent
2009-09-15 06:46:54,218 DEBUG [mid=3] [] datasource - Local folder '/Sent': SyncState = {lastUid=35532,exists=-1,unseen=-1,lastModSeq=2800}
2009-09-15 06:46:54,250 DEBUG [mid=3] [] datasource - Remote folder 'Sent': Fetching flags for UID sequence 1:35532
2009-09-15 06:46:54,468 DEBUG [mid=3] [] offline - getSyncState: folder = 4, key = 12884901892, state = null
2009-09-15 06:46:54,468 DEBUG [mid=3] [] datasource - Found 1 tracked IMAP messages for Bulk Mail
2009-09-15 06:46:54,468 DEBUG [mid=3] [] datasource - Local folder '/Junk': SyncState = {lastUid=35669,exists=-1,unseen=-1,lastModSeq=2800}
2009-09-15 06:46:54,500 DEBUG [mid=3] [] datasource - Remote folder 'Bulk Mail': Fetching flags for UID sequence 1:35669
2009-09-15 06:46:54,531 DEBUG [mid=2] [] datasource - Remote folder 'Inbox': Fetching 1 new IMAP message(s)
2009-09-15 06:46:54,609 DEBUG [mid=2] [] datasource - Remote folder 'Inbox': Remote message with uid 14696 is flagged \Deleted
2009-09-15 06:46:54,671 DEBUG [mid=3] [] datasource - Remote folder 'Bulk Mail': Fetching 5 new IMAP message(s)
2009-09-15 06:46:54,703 DEBUG [mid=2] [] offline - getSyncState: folder = 3, key = 8589934595, state = null
2009-09-15 06:46:54,703 DEBUG [mid=2] [] datasource - Found 1 tracked IMAP messages for Trash
2009-09-15 06:46:54,734 DEBUG [mid=2] [] datasource - Local folder '/Trash': SyncState = {lastUid=14697,exists=-1,unseen=-1,lastModSeq=4700}
2009-09-15 06:46:54,750 DEBUG [mid=2] [] datasource - Remote folder 'Trash': Fetching flags for UID sequence 1:14697
2009-09-15 06:46:54,765 DEBUG [mid=3] [] datasource - Fetching messages for sequence: 35674,35673,35672,35671,35670
2009-09-15 06:46:55,062 DEBUG [mid=2] [] offline - getSyncState: folder = 5, key = 8589934597, state = null
2009-09-15 06:46:55,125 DEBUG [mid=2] [] datasource - Found 964 tracked IMAP messages for Sent
2009-09-15 06:46:55,156 DEBUG [mid=2] [] datasource - Local folder '/Sent': SyncState = {lastUid=14693,exists=-1,unseen=-1,lastModSeq=4700}
2009-09-15 06:46:55,203 DEBUG [mid=3] [] datasource - Remote folder 'Bulk Mail': Found new IMAP message with uid 35670
2009-09-15 06:46:55,218 DEBUG [mid=2] [] datasource - Remote folder 'Sent': Fetching flags for UID sequence 1:14693
2009-09-15 06:46:55,515 DEBUG [mid=2] [] offline - getSyncState: folder = 257, key = 8589934849, state = null
2009-09-15 06:46:55,515 DEBUG [mid=2] [] datasource - Found 2 tracked IMAP messages for Real Estate
2009-09-15 06:46:55,531 DEBUG [mid=2] [] datasource - Local folder '/Real Estate': SyncState = {lastUid=2656,exists=-1,unseen=-1,lastModSeq=4700}
2009-09-15 06:46:55,562 DEBUG [mid=2] [] datasource - Remote folder 'Real Estate': Fetching flags for UID sequence 1:2656
2009-09-15 06:46:55,765 DEBUG [mid=3] [] datasource - Storing IMAP message tracker: mboxId=3, localFolderId=4, remoteUid=35670, localItemId=1440 flags=u
2009-09-15 06:46:55,781 DEBUG [mid=3] [] datasource - Remote folder 'Bulk Mail': Found new IMAP message with uid 35671
2009-09-15 06:46:55,828 DEBUG [mid=2] [] offline - getSyncState: folder = 258, key = 8589934850, state = null
2009-09-15 06:46:55,828 DEBUG [mid=2] [] datasource - Found 13 tracked IMAP messages for Misc. Uploads
2009-09-15 06:46:55,859 DEBUG [mid=2] [] datasource - Local folder '/Misc. Uploads': SyncState = {lastUid=2625,exists=-1,unseen=-1,lastModSeq=4700}
2009-09-15 06:46:55,859 DEBUG [mid=3] [] datasource - Storing IMAP message tracker: mboxId=3, localFolderId=4, remoteUid=35671, localItemId=1441 flags=u
2009-09-15 06:46:55,859 DEBUG [mid=3] [] datasource - Remote folder 'Bulk Mail': Found new IMAP message with uid 35672
2009-09-15 06:46:55,875 DEBUG [mid=2] [] datasource - Remote folder 'Misc. Uploads': Fetching flags for UID sequence 1:2625
2009-09-15 06:46:55,937 DEBUG [mid=3] [] datasource - Storing IMAP message tracker: mboxId=3, localFolderId=4, remoteUid=35672, localItemId=1442 flags=u
2009-09-15 06:46:55,937 DEBUG [mid=3] [] datasource - Remote folder 'Bulk Mail': Found new IMAP message with uid 35673
2009-09-15 06:46:56,015 DEBUG [mid=3] [] datasource - Storing IMAP message tracker: mboxId=3, localFolderId=4, remoteUid=35673, localItemId=1443 flags=u
2009-09-15 06:46:56,015 DEBUG [mid=3] [] datasource - Remote folder 'Bulk Mail': Found new IMAP message with uid 35674
2009-09-15 06:46:56,093 DEBUG [mid=3] [] datasource - Storing IMAP message tracker: mboxId=3, localFolderId=4, remoteUid=35674, localItemId=1444 flags=u
2009-09-15 06:46:56,093 DEBUG [mid=3] [] offline - putSyncState: folder 2, key = 12884901890, state = {lastUid=35668,exists=576,unseen=-1,lastModSeq=2800}
2009-09-15 06:46:56,093 DEBUG [mid=3] [] offline - putSyncState: folder 5, key = 12884901893, state = {lastUid=35532,exists=161,unseen=-1,lastModSeq=2800}
2009-09-15 06:46:56,093 DEBUG [mid=3] [] offline - putSyncState: folder 4, key = 12884901892, state = {lastUid=35674,exists=6,unseen=-1,lastModSeq=2800}
2009-09-15 06:46:56,093 DEBUG [mid=3] [] datasource - Local folder '/Junk': Added 5 new messages
2009-09-15 06:46:56,140 DEBUG [mid=2] [] offline - getSyncState: folder = 259, key = 8589934851, state = null
2009-09-15 06:46:56,140 DEBUG [mid=2] [] datasource - Found 8 tracked IMAP messages for Misc
2009-09-15 06:46:56,156 DEBUG [mid=2] [] datasource - Local folder '/Misc': SyncState = {lastUid=2624,exists=-1,unseen=-1,lastModSeq=4700}
2009-09-15 06:46:56,171 INFO [mid=3] [] yab - Importing contacts for account 'myaccount'
2009-09-15 06:46:56,187 DEBUG [mid=2] [] datasource - Remote folder 'Misc': Fetching flags for UID sequence 1:2624
2009-09-15 06:46:56,453 DEBUG [mid=2] [] offline - getSyncState: folder = 260, key = 8589934852, state = null
2009-09-15 06:46:56,453 DEBUG [mid=3] [] yab - Loaded sync state for data source 'myaccount': {lastModSequence=2709, lastRevision=4}
2009-09-15 06:46:56,453 DEBUG [mid=2] [] datasource - Found 8 tracked IMAP messages for Misc2
2009-09-15 06:46:56,484 DEBUG [mid=2] [] datasource - Local folder '/Misc2': SyncState = {lastUid=2340,exists=-1,unseen=-1,lastModSeq=4700}
2009-09-15 06:46:56,625 DEBUG [mid=2] [] datasource - Remote folder 'Misc2': Fetching flags for UID sequence 1:2340
2009-09-15 06:46:56,671 DEBUG [mid=3] [] yab - Found 0 local contact changes
2009-09-15 06:46:56,843 DEBUG [mid=3] [] yab - Sending request: GET http://address.yahooapis.com/v1/synchronize?appid=0YbgbonAkY2iNypMZQOONB8mNDSJkrfBlr3wgxc-&WSSID=lnWaYukD0Gh&format=xml&myrev=4
2009-09-15 06:46:56,890 DEBUG [mid=2] [] offline - getSyncState: folder = 4, key = 8589934596, state = null
2009-09-15 06:46:56,890 DEBUG [mid=2] [] datasource - Found 0 tracked IMAP messages for Bulk Mail
2009-09-15 06:46:56,906 DEBUG [mid=2] [] datasource - Local folder '/Junk': SyncState = {lastUid=0,exists=-1,unseen=-1,lastModSeq=4700}
2009-09-15 06:46:57,125 DEBUG [mid=3] [] yab - Found 0 local contact changes
2009-09-15 06:46:57,140 DEBUG [mid=3] [] yab - Pushed 0 contact changes: 0 added, 0 updated, and 0 deleted
2009-09-15 06:46:57,140 DEBUG [mid=3] [] yab - Saving sync state for data source 'myaccount': {lastModSequence=2805, lastRevision=4}
2009-09-15 06:46:57,187 INFO [mid=3] [] yab - Finished importing contacts for account 'myaccount'
2009-09-15 06:46:57,187 INFO [mid=3] [] datasource - Import completed for data source 'myaccount'
2009-09-15 06:46:57,453 DEBUG [mid=2] [] offline - getSyncState: folder = 261, key = 8589934853, state = null
2009-09-15 06:46:57,468 DEBUG [mid=2] [] datasource - Found 5 tracked IMAP messages for Bookmarks
2009-09-15 06:46:57,484 DEBUG [mid=2] [] datasource - Local folder '/Bookmarks': SyncState = {lastUid=2652,exists=-1,unseen=-1,lastModSeq=4700}
2009-09-15 06:46:57,500 DEBUG [mid=2] [] datasource - Remote folder 'Bookmarks': Fetching flags for UID sequence 1:2652
2009-09-15 06:46:57,718 DEBUG [mid=2] [] offline - putSyncState: folder 2, key = 8589934594, state = {lastUid=14691,exists=1166,unseen=-1,lastModSeq=4700}
2009-09-15 06:46:57,718 DEBUG [mid=2] [] offline - putSyncState: folder 3, key = 8589934595, state = {lastUid=14697,exists=1,unseen=-1,lastModSeq=4700}
2009-09-15 06:46:57,718 DEBUG [mid=2] [] offline - putSyncState: folder 5, key = 8589934597, state = {lastUid=14693,exists=964,unseen=-1,lastModSeq=4700}
2009-09-15 06:46:57,718 DEBUG [mid=2] [] offline - putSyncState: folder 257, key = 8589934849, state = {lastUid=2656,exists=2,unseen=-1,lastModSeq=4700}
2009-09-15 06:46:57,718 DEBUG [mid=2] [] offline - putSyncState: folder 258, key = 8589934850, state = {lastUid=2625,exists=13,unseen=-1,lastModSeq=4700}
2009-09-15 06:46:57,718 DEBUG [mid=2] [] offline - putSyncState: folder 259, key = 8589934851, state = {lastUid=2624,exists=8,unseen=-1,lastModSeq=4700}
2009-09-15 06:46:57,718 DEBUG [mid=2] [] offline - putSyncState: folder 260, key = 8589934852, state = {lastUid=2340,exists=8,unseen=-1,lastModSeq=4700}
2009-09-15 06:46:57,718 DEBUG [mid=2] [] offline - putSyncState: folder 4, key = 8589934596, state = {lastUid=0,exists=0,unseen=-1,lastModSeq=4700}
2009-09-15 06:46:57,718 DEBUG [mid=2] [] offline - putSyncState: folder 261, key = 8589934853, state = {lastUid=2652,exists=5,unseen=-1,lastModSeq=4700}
2009-09-15 06:46:57,796 INFO [mid=2] [] yab - Importing contacts for account 'myaccount3'
2009-09-15 06:46:57,812 DEBUG [mid=2] [] yab - Loaded sync state for data source 'myaccount3': {lastModSequence=4609, lastRevision=16}
2009-09-15 06:46:57,953 DEBUG [mid=2] [] yab - Found 0 local contact changes
2009-09-15 06:46:58,234 DEBUG [mid=2] [] yab - Sending request: GET http://address.yahooapis.com/v1/synchronize?appid=0YbgbonAkY2iNypMZQOONB8mNDSJkrfBlr3wgxc-&WSSID=wiNMRABhMe/&format=xml&myrev=16
2009-09-15 06:46:58,390 DEBUG [mid=2] [] yab - Found 0 local contact changes
2009-09-15 06:46:58,390 DEBUG [mid=2] [] yab - Pushed 0 contact changes: 0 added, 0 updated, and 0 deleted
2009-09-15 06:46:58,390 DEBUG [mid=2] [] yab - Saving sync state for data source 'myaccount3': {lastModSequence=4700, lastRevision=16}
2009-09-15 06:46:58,406 INFO [mid=2] [] yab - Finished importing contacts for account 'myaccount3'
2009-09-15 06:46:58,406 INFO [mid=2] [] datasource - Import completed for data source 'myaccount3'
2009-09-15 06:51:10,562 WARN [mid=4] [] offline - ui loading has been in progress for more than 60 seconds; force resuming any blocked sync. Tried to add access_log.2009-09-15 but exceeded 2000 chars.
I was also kicked in the head by a mule when I read in another post that iTunes 9 upgrade caused the start problem. I think that's about when this problem started for me too.