[jschnip]

Debug messages from Zimbra Desktop V 1.0 (build 1593)
Server: Zimbra Release 5.0.18_GA_3011.RHEL5_64_20090707171702 CentOS5_64 FOSS edition; running on a CentOS 5.3 xen virtual machine

All of our Zimbra desktops connect and download mail, however we get this debug message regularly, which is cleared by clicking on send/receive.

Any information would be helpful - this problem started when we upgraded our zimbra server. Previously it was 5.0, but an older release, and it wasn't on a xen virtual server. We did a fresh install, and migrated the accounts to the new instance. Thanks

Full Error Message:

Failure communicating with remote server. Please try again later. (debug info)

Debug message: invalid request: can't delete default identity

Exception:

com.zimbra.common.service.ServiceException: invalid request: can't delete default identity
ExceptionId:sync-timer-dir:1251295383183:ccbe52f7ab667afa
Code:service.INVALID_REQUEST
at com.zimbra.common.service.ServiceException.INVALID _REQUEST(ServiceException.java:260)
at com.zimbra.cs.account.offline.OfflineProvisioning. deleteIdentity(OfflineProvisioning.java:1687)
at com.zimbra.cs.account.offline.DirectorySync.syncAc count(DirectorySync.java:242)
at com.zimbra.cs.account.offline.DirectorySync.sync(D irectorySync.java:175)
at com.zimbra.cs.account.offline.DirectorySync.syncAl lAccounts(DirectorySync.java:122)
at com.zimbra.cs.account.offline.DirectorySync.access $000(DirectorySync.java:55)
at com.zimbra.cs.account.offline.DirectorySync$1.run( DirectorySync.java:70)
at java.util.TimerThread.mainLoop(Unknown Source)
at java.util.TimerThread.run(Unknown Source)

If issue persists please post description and debug information here.