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Old 08-21-2009, 12:17 PM
eugener eugener is offline
Zimbra Employee
 
Posts: 187
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Updates to appointments from BB device are generally working on zimbra internal BES. There should be something specific to your environment. First thing i would try is:

- stop BB controller
- make sure that CalHelper.exe, Outlook.exe are not running(kill them if any of them are running)
- repair zcb connector (add/remove programs->Change->Repair)
- start BB controller

In case if issue persist, please file support ticket along with

- exact steps on how to reproduce the issue
- MAGT + zcb logs + server log
- copy of NDR message

and we will investigate.
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