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Old 08-19-2009, 08:05 AM
krabina krabina is offline
Special Member
 
Posts: 165
Default [SOLVED] Problems after upgrade to 5.0.18

Hi,
yesterday evening I upgraded BES connector to 5.0.18. At first no problems, Blackberries worked. Today the BES stopped working. The current situation:

When I start the BES controller service, after a minute or so the following message pops up:
Microsoft Visual C++ Debug Library:
Debug Assertion Failed!
Program: ...ch in Motion\BlackBerry Enterprise Server\BlackBerryAgent.exe
File: dbgheap.c
Line: 1143
Expression: _CrtIsValidHeapPointer(pUserData)

When I try to start Outlook manually, it crashes. When I stop BES controller, Outlook starts.

When I try to start BES Management Console, i get the message:
An error occured while initializing a MAPI session using the profile "BlackBerryManager". Please review the log for details.

When I stop BES controller, the Management Console starts.

In now started BES controller again with the open BesManagement Console, now it worked. Now I also can start Outlook (with the running BES controller).

But still, nothing gets delivered to the handhelds.

I'm using Outlook SP2 and BES connector 5.0.18. I tried the BES connector repair.

Last edited by krabina; 08-19-2009 at 08:55 AM..
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