The following line usually indicates that at the time when you start BB controller there is another running process that uses 'BlackBerryServer' profile and prevents agent from logging in:
Zimbra::Store::ZimbraMSProvider::Logon. the inner logon failed, hr: 8004011d
Please try the following:
- stop BB controller
- find running process that is using 'BlackBerryServer' profile and kill it. It can be CalHelper.exe, Outlook.exe, rundll32.exe etc.
- start BB controller |