Well, that depends.
My PuTTY is entirely set up using IP addresses, with separate connections for internal (192.168.x.x style, i.e.: reserved private address space) and external (147.18.x.x style). This will work with anything, but I am not about to have users browsing to 147.18.43.26 when webmail.mycompany.com is better for them as mostly non-technical users.
I don't necessarily see the Zimbra installer as broken, but rather as providing the easiest default option to use in the case of the installer not going to the extreme effort of typing in his own choice of hostname, domainname and email domainname. No parsing necessary, just take the FQDN right from the environment variable, server configuration file or whatever the Zimbra installer uses to get it.
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- Misty
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