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Old 07-20-2009, 02:50 PM
deepblue deepblue is offline
Partner (VAR/HSP)
 
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Quote:
Originally Posted by abhullar View Post
Check if appointments are syncing in Outlook:


- Does it prompts you to choose a profile? If it does not, this needs to be corrected.
- Make sure the BlackberryManager and BlackberryServer profiles are set to 'Prompt' to choose a profile.
- Choose the BlackberryServer profile to start Outlook
Hi abhullar,

thank you very much for that hint. That did the trick for me! The whole problem seemed to be related to the Outlook 2007 SP2 Patch (that I installed along with the new ZCB). It seems to be essential, that Outlook has to be started at least one time to rescan all the zdb Datafiles. Allthough I started Outlook, it always used the BlackberryManager Profile (not the BlackberryServer Profile).

After I started Outlook using the BlackberryServer profile, all the datafiles where rescanned (that took some minutes). Then, after restarting the BES Controller, all is working as expected....

Regards
Thomas
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