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Old 04-02-2006, 09:02 PM
Kirkaiya Kirkaiya is offline
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Posts: 55
Default Zimbra's Outlook message store and Unicode?

Edited - I found additional info at: Import with Outlook Connector

*I just saw the similar error under similar conditions on the other thread - I had tried searching on "unicode" but not found anything*

Hi - when trying to import my Calendar items from a PST file within Outlook (using File->Import, Other Program, .pst file), and choosing only to import from the Calendar folder (since the "import wizard" had already put up all mail & contacts), I get a message-box with the following:

Message-box title = "Translation Warning*"

"You are importing data to a location that does not fully support Unicode.

To avoid loss of multlingual data, it is recommended that you chooes a location that supports Unicode, such as a Microsoft Office Outlook Personal Folders File.

Click OK to continue with the chosen location."


Outlook then crashes with the "Outlook has encountered a problem and needs to close. We are sorry for the inconvenience." dialog.

I then tried to directly drag items from the .pst personal folders by mounting it (File->Open), clicking on the Calendar in my "Personal Folders" (PST store), selecting a bunch of appointments in "category" view, and dragging them over to the Zimbra Calendar folder.

If I drag more than 1 or 2 at a time, Outlook crashes. Between the multiple tries at importing, and dragging, I have now gotten most of my appointments across (about 150 of them).

My system info:

Outlook 2003 (11.8002.6568) SP2
ZimbraOlkConnector-3.0.1_M1_197_3.0.814.msi
Windows XP SP2
zcs-NETWORK-3.0.1_GA_160.RHEL4.tgz

Strangely, I wasn't getting these errors when I was using the older version of the connector (which I uninstalled prior to installing the update). Now Outlook is very flaky, and crashes repeatedly. If I can't resolve this on my own, I'll download the debug-log tool you posted a link to and send the info.

Last edited by Kirkaiya; 04-02-2006 at 09:07 PM.. Reason: Found info on other threads
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