Quote:
Originally Posted by phoenix  If you're expecting bugs to be resolved immediately you report them then that's not what happens, they will go through triage, an assessment of the severity will be made and then will be targeted for a particular release - it is part of the normal development cycle for the product. |
I don't have the expectation that they would be fixed immediately, though that certainly could be implied from my original message. With Zimbra doing point releases of the product every 1-2 months, I would hope the turnaround would be within 2-3 months, but at this point, there's not even a target milestone set on them. With one of them marked "P1 / major," and targeted for Helix, seeing the other minor ones without that even is disheartening.
I am still a huge fan of Zimbra - I'd used the open source version for years before committing to the NE at our business, but the transition from Exchange has been more painful than I ever imagined. We'll take some responsibility for that, too - using parent/child accounts were a last minute decision, and the feature just wasn't solid enough and we didn't realize that at the time. But there's other items like 35126 that really seem like something that should've been caught during testing.
Rich