Quote:
Originally Posted by edwin.arneson  I believe it is the Network Edition.
If I had a few weeks of spare time, then I'd be happy to be posting bugs to Bugzilla. At the moment it's not the case, though I suppose I should take the time to log the data loss bugs I've encountered.
How do I expect software to improve without any feedback via the bug reporting system? Well, I'd like to think that Zimbra actually does testing on their product. I can't imagine all these issues are site specific and many are really obvious--hence my original question asking for opinions as to why the bugs are there. |
The only way products improve is if any problems and feature requests are identified and reported, the bugzilla system is for that purpose. Filing entries in bugzilla will get the attention of developers and every bug report and RFE is read and prioritised.
Yes, of course, Zimbra is tested and put through QA before release but to state the obvious - no software package will be 100% bug free and some bugs do not appear until real-world usage.
If you're using the NE version you'll have a support contract and are entitled to contact Zimbra for help with any problems you're experiencing, you should have a member of staff (your manager perhaps?) that has access to the Support Portal ti file support cases. If you've suffered a bug hat's causing you a problem (you mentioned a problem with data loss) you can contact Zimbra support for help in resolving it or finding the cause - without feedback any problems you encounter in the product will go unresolved.