[edwin.arneson]

Originally Posted by nrc

Since the OP wants to complain but can't be bothered to do anything about it, I've submitted Bug 37496 - Searching for specific size message does not work

Thanks. My worry is if I post a few dozen bugs, they will generate too many requests for more info, some of which I can't answer since I don't have access to the back-end.

Edit: Also, Bugzilla seems like a bit of a black hole for some issues, so why spend a lot of time logging bugs if might never be fixed. For example, I need a calendar reminder to have a high probability of reminding me... which means it has to be in the operating system not hidden in a browser window. Bug #7899 is almost 3 years old. Random bit of poking in Bugzilla: #444 is almost 4 1/3 years old

Originally Posted by nrc

Of the things mentioned, that's really the only bug, ie something that doesn't work as intended because of a programming error. The others are simply features that work as programmed, but maybe not as you would expect or prefer.

I think some of the others are bugs. For example, if the help says if you do "x" that "y" will happen, and for 9 cases out of 10 it is true. Then to me the 10th case is a bug, not an enhancement.

Originally Posted by nrc

The other two items point out problems with Zimbra, but they don't indicate lousy programmers or no QA.

In production code, bugs should be hard to find, not easy.

Originally Posted by nrc

The first is a problem of maturity. Zimbra Collaboration Suite is just over three years old. They have not yet progressed to the point where everything is as complete and consistent as it needs to be. Progress has been rapid, but there is still work to be done.

I'd rather Zimbra didn't have tasks, and documents and the briefcase and the desktop client and whatever, if it meant the core product was better.

Originally Posted by nrc

The second is that sometimes Zimbra lets their own point of view on the way email should work dictate what features they implement or how. On the column sort question, some within Zimbra might respond (as they have in bugzilla) that users should use search instead of sorting.

I do like the advanced search a lot (except for the bugs). Nevertheless, having gotten the, say 20, search results, I'd still like to be able to sort by tag or attachment or priority and deal with the search results in an orderly manner.

Originally Posted by nrc

They've had similar blind spots with things like message priority and return receipts.

The calendar seems to be a blind spot, too. Particularly around reminders. It's so bad that I'm forced to use the Outlook Connector to ensure I have a useful calendar.

Thanks for your reply. I've only been using Zimbra for a relatively short time, and I was hoping for some insight from people who knew more about the product and its history than I.