[quote=grazman;134255]
Quote:
Originally Posted by techieg  Open standards is the way to go. When it comes to telephony, I will suggest it is better and more interoperable to implement an inbuilt click-to-call based on SIP rather than something suited to a single system such as what has been done with the "Asterisk Zimlet". You need to realize that different users/businesses run several different IPBXs that are not Asterisk-based and some even avoid Asterisk due to lack of scalability amongst other things.
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Since the guys at Digium sponsored or wrote the Zimlet, it's not like it was provided by Zimbra. At least they did that.
At the same time the marketing or naming of it should have been "asterisk" and not "sip". Call it what it is, I feel like it's a deceptive practice that I've seen with guys who get to big for their britches. They have never been my choice for PBX stuff, too clunky and maintenance heavy.
While seeing a sip based zimlet has a lot of appeal to me, I don't see a whole lot of people asking to help write one. When there is one maybe I'll do more with Zimbra once I can understand their licensing again. |
Of course you have good points, which I understand. Only if Digium is not stuck on that mindset that lousy modules will do the job they could have come up with a SIP solution instead, which is why they cannot penetrate telephony markets beyond small groups of users where they currently are.
Since not everyone is able to write code or program/develop applications, I should probably add an RFE for SIP-based click-to-call so we can vote on it for Zimbra dev team to know how much this is needed. So we can all finally ditch this "asterisk-zimlet" and go open standard SIP instead thus making Zimbra more enterprise interoperable.