 Giterror
I have seen a number of posts now, where people get the error:
GITERROR! Failed to get OOM helper instance
Usually, before that, the log error is:
GITERROR! Could not create an instance of outlook, hr: 0x8002801d
We have finally tracked down the reason for this.
The error means that a type library is not registered. Before, we would tell people to repair or re-install Outlook. This never did any good.
I have only seen this happen with Outlook 2003. Specifically, it happens when a machine had Outlook 2007 installed previously, it was uninstalled, and Outlook 2003 was then installed. What happens is that the 2007 uninstall leaves some registry entries around that cause this error to happen. I'm not completely certain if this was caused only by a trial version, or if any Office 2007 uninstall causes this. The fix is relatively simple:
Control Panel-> Add or Remove Programs
Click on Microsoft Office 2007 Primary Interop Assemblies Remove
The GITError should go away.
I have also posted this on the Zimbra Connector for BlackBerry forum.  |