 Local Failures
This local failure means that you got some kind of exception somewhere, and we could not synchronize the message to Outlook. This can happen for any number of reasons. The message id is 6741, and it is undoubtedly still on the zimbra server, and available from the web client interface. To check, you can do the following command:
http://<server>/service/user/~/?id=<zimbra-id>&fmt=sync
Substitute your server name for <server> and 6741 for <zimbra-id>. Note that if you are using a secure connection, it will be https:
The best way to find out what is going on is to enable logging. To do this, run ZCOLogCtl.exe, which is located along with the other zco dlls, in C:\Program Files\Common Files\System\MSMAPI\1033. Check the boxes for Enable Logging and Http Logging. You can choose a path for your log files if you want. Restart Outlook, and log files will be created in the directory that was specified. If the error happens again, you can post that log file.
Note that in the upcoming 5.0.12 version, more information will be attached to local failure messages which will make it easier to see what's going on.  |