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Old 12-07-2008, 10:10 PM
jjzhuang jjzhuang is offline
Zimbra Employee
 
Posts: 1,688
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If you see blank screen or blank folder tree, it's usually not a data problem but rather a UI display issue.

When this happens again, do ctrl+F6 (on mac it's Cmd+F6) and click on the gear icon on lower right. Select Tools -> Error Console and check for any errors. Click on the Error category on the top to narrow down to errors only. Then copy+past all errors here.

Also very often UI javascript errors are recoverable by doing a reload. You can either relaunch the UI or do a Ctrl+F5 (Cmd+F5 on mac) to reload.
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