There's only one RFE that has more than 150 votes that's not committed, and that's CentOS official support.
We've made our position on this very clear: We have no plans to support CentOS. Nothing against the OS, but we support RHEL, just like every other software vendor. No one builds for CentOS, they build for RHEL. CentOS builds RHEL. RHEL is the standard, not CentOS. Without RHEL, CentOS doesn't exist. That's like saying: "Zimbra only supports HP and not Compaq". It doesn't make sense. CentOS=RHEL. It works. We don't cut down support because of it. As long as CentOS continues to be compatible with RHEL, we will continue to work on that platform.
Here's what you need to know about it:
We support RHEL. As long as CentOS continues to be compatible with RHEL, we will support CentOS by proxy of RHEL. It's their (CentOS's) OS. They choose how compatible to be, and therefore choose how compatible to be with Zimbra and other RHEL products.
Quote:
|
It seems unless your a comcast etc you don't count.
|
This is compeletey baseless. We could just close off bugzilla and get rid of the forums and wiki, and our moderators, and employees who get paid to watch the forums. We could stop internal emails about what our users want and cease holding weekly PM and triage meetings.
In other words, we could become other large software vendors.
The fact that we engage our users is a testment to the fact that you count. Just because some RFEs that you may have voted for aren't in there, doesn't mean that you don't count. It means that we might have a different vision where we just haven't gotten to it yet. We hardly ever close one as Wontfix. It sits in the queue, waiting.
As far as the Reps go, any time a technical issue comes up, they tell us about it. Also, remember that Zimbra has exploded with growth over the past year. The Reps are divided up into regions, and as we grew, we needed more reps, and that's why reps changed. If you want something, then the burden is on you to tell us what you want. Only then, can you expect it.
We're not perfect, and it's important to remember that sometimes we make choices that some users may not like. That's just part of the industry.
We just try to make the best choices that will be the best for our users as whole, as opposed to a few select companies. Yes, there are the Comcasts, and large universities that have more pull. But to say that you don't have a voice, is a bit dramatic.