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From Zimbra's point of view...how many varieties of Linux are there?
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Too many to count actually and this will never change.
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Which one's should we support?
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That's seems to be a tough call, but I think the major FOSS ones are actually a short list.
If it's supported in VMware, I sure expect it to be working with Zimbra. Windows, might be a stretch on that list, but actually you probably should consider it at some point as well. Many opensource projects run on Windows also.
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If one branch of our Linux software gets just a few downloads, shouldn't we pull those programmers and put them supporting an OS that's more heavily used?
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I think if your community was really a community you could locate people to build the code for you and even have it hosted on mirrors for the various distros. You've not established a community, you have a userbase...there is a BIG difference.
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If we don't build Zimbra for this version of OS, is that keeping people away from our product?
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Absolutely it will. The question is are the numbers worth chasing.
I'm sure there are a lot of SuSE people that simply haven't discovered Zimbra yet, and without a build, they never will.
I just think it is bad timing to drop what is an OS on many peoples short list of great distributions, regardless of what the present statistics are telling you.