No updates after full backup Thanks Mike. I think I have discovered another issue with BETA 3. During a FULL BACKUP of my Zimbra mail server, my account is locked for maintenance and once the backup is done the account is unlocked. See an example from the mailbox.log:
--------------------------------------------------------------------------
2008-11-08 01:53:16,319 INFO [FullBackupThread] [name=rduric@uoguelph.ca;mid=779;] mailbox - Locking mailbox 779 for maintenance.
2008-11-08 01:54:11,058 INFO [FullBackupThread] [name=rduric@uoguelph.ca;mid=779;] mailbox - Ending maintenance on mailbox 779.
--------------------------------------------------------------------------
Looks like, the locked mailbox stops updating my BlackBerry which is OK. Ending the maintenance doesn't enable updates to my BB which is not OK. To get it working I had to restart the BlackBerry Dispatcher service. I had to do this restart every Saturday morning since the FULL BACKUP runs from midnight. BETA 2 appears to be working OK although we have a fewer users using this server.
In the example below, at 1:13 AM I received the last message on BB. From 1:13 AM until 8:10 AM, when I restarted the Dispatcher, I had a number of emails in my INBOX but not on BB. They all came at 8:24 AM. Several other BB users that I could contact experienced the same. The last received emails were before the start of the Backup and no messages until after I restarted the Dispatcher.
Is this a bug? Do other ZCB users experience the same?
--------------------------------------------------------------------------
2008-11-08 01:12:56,761 INFO [btpool0-38971] [name=rduric@uoguelph.ca;aname=xxxadmin@uoguelph.ca ;mid=779;ip=xx.xx.xx.xx;ua=ZimbraConnectorForBES/5.0.2676
.10;] soap - SyncRequest
2008-11-08 01:13:56,943 INFO [btpool0-38968] [name=rduric@uoguelph.ca;aname=xxxadmin@uoguelph.ca ;mid=779;ip=xx.xx.xx.xx;ua=ZimbraConnectorForBES/5.0.2676
.10;] soap - SyncRequest
2008-11-08 07:33:56,982 INFO [btpool0-39329] [name=rduric@uoguelph.ca;aname=xxxadmin@uoguelph.ca ;mid=779;ip=xx.xx.xx.xx;ua=ZimbraConnectorForBES/5.0.2676
.10;] soap - SendMsgRequest
2008-11-08 07:33:56,982 INFO [btpool0-39329] [name=rduric@uoguelph.ca;aname=xxxadmin@uoguelph.ca ;mid=779;ip=xx.xx.xx.xx;ua=ZimbraConnectorForBES/5.0.2676
.10;] SendMsg - <SendMsg> LC(mbox=9cd215af-c1e5-43f1-b70d-e0b69dd836ae)
2008-11-08 07:33:56,983 INFO [btpool0-39329] [name=rduric@uoguelph.ca;aname=xxxadmin@uoguelph.ca ;mid=779;ip=xx.xx.xx.xx;ua=ZimbraConnectorForBES/5.0.2676
.10;] smtp - Sending message: Message-ID=<565701c9419e$4071d550$c1557ff0$@ca>, uploads=[Upload: { accountId=9cd215af-c1e5-43f1-b70d-e0b69dd836ae, time=Sat No
v 08 07:33:56 EST 2008, uploadId=247e1c73-c89c-4700-b180-d8add79abd13:fc86c79a-7878-486c-b324-5bfccf0be4aa, lslib32.bin}], replyType=r
2008-11-08 08:20:44,636 INFO [btpool0-39386] [name=rduric@uoguelph.ca;aname=xxxadmin@uoguelph.ca ;mid=779;ip=xx.xx.xx.xx;ua=ZimbraConnectorForBES/5.0.2676
.10;] soap - SyncRequest
2008-11-08 08:21:05,577 INFO [btpool0-39380] [name=rduric@uoguelph.ca;aname=xxxadmin@uoguelph.ca ;mid=779;ip=xx.xx.xx.xx;ua=ZimbraConnectorForBES/5.0.2676
.10;] soap - AddMsgRequest
2008-11-08 08:21:05,580 INFO [btpool0-39380] [name=rduric@uoguelph.ca;aname=xxxadmin@uoguelph.ca ;mid=779;ip=xx.xx.xx.xx;ua=ZimbraConnectorForBES/5.0.2676
.10;] mailop - Adding Message: id=264234, Message-ID=<004401c941a4$d644e0d0$82cea270$@ca>, parentId=-1, folderId=5, folderName=Sent.
2008-11-08 08:21:05,763 INFO [btpool0-39381] [name=rduric@uoguelph.ca;aname=xxxadmin@uoguelph.ca ;mid=779;ip=xx.xx.xx.xx;ua=ZimbraConnectorForBES/5.0.2676
.10;] soap - SyncRequest
-------------------------------------------------------------------------- |