we need to know what's causing it. please follow these steps:
a) Go to account setup page of your yahoo account. If you are in the main UI you can find a link called "Account Setup" on the upper right corner, then click on the yahoo account in question.
b) Check the checkbox labeled "Enable debug trace" and save the change.
c) Go back to the main UI and do another sync by clicking "Send/Receive".
d) find the two log files under <install>/log: zdesktop.log and zdesktop.out. <install> is the folder where you chose to install Zimbra Desktop. File a bug and attach both as private attachments. Note please don't mark the bug as private, but mark the attachments as private. Attachments marked as private can only be viewed by zimbra employees. These two log files don't contain your yahoo password. To file a bug, go to Log in to Bugzilla and select "Desktop Client" as Component. |