Quote:
Originally Posted by jjzhuang  ezu, first of all the particular issue you reported does not match what we know about the 3 issues outlined here.
secondly, the reason you don't see any update on bug 31450 is because we are waiting for your log files. please follow the steps a) through d) above and update the bug with the logs we need.
thanks for participating in beta testing! |
I appreciate your response. However, I wanted to point out the following to you which I had posted in Bugzilla in response to David's request on 30th Sept.
"Can you please let me know as to which mailbox.log you will me interested in.
There are 64 mailbox.logs from the time I started using Zimbra desktop the
smallest one being 614Kb and the largest one being 236Mb. Total log files
1.58GB. Even with zipping, it will be huge.
"
Now I am being told again that Zimbra team is waiting for log file. There is no way for me to send 2.35 GB of mailbox.logs (the size as of today). Unless you can help me pinpoint which ones you want, I cannot help much.
I will appreciate if you can pinpoint the same. Also will request you to go through the additional comments in detail which I have mentioned in Bugzilla (reproduced below) which might help you replicate the bug at your end.
"It might be possible for you to easily replicate the bug on your end I feel.
Just create a local folder in Zimbra desktop and try to move few mails from
inbox to the local folder (in bulk). If you move one mail, it will sync back to
server but if you move multiple mails, it will not. Also try both the variants
of sync namely moving mails and setting the folder to sync AFTER the move and
also creating another folder and setting it to sync at the time of creation of
folder itself and moving mails to the same in bulk.
"