Quote:
Originally Posted by dpmchris  Sorry if my response doesn't help, but a few times since I have been using the connector, I got the stuck Helper on occasion (once after upgrading the OS, other times after upgrading the connector.) Obviously this only affects iCal and AddBook, mail does not use the connector as you said.
I removed the ENTIRE iSync connector install (the prefpane and the library folders, etc -- there should be uninstall instructions in a forum post here as that is where I got them. When it is all clean you reinstall and set-up the connector again (yes it is annoying but hey) and all should be well.
You should do these things first:
- Back up all AddressBook and iCal data. it is easy to do in Leopard's apps
- Back up all Zimbra Calendars and Contacts to ics and csv files
- if using CalDAV, you can unsync calendars. They come back after reinstall.
Hope that helps, it helped me the 2 or 3 times it happened to me. |
thanks for the reply, I uninstalled following the instructions from this thread:
http://www.zimbra.com/forums/isync-c...connector.html
I reinstalled and still having the same problem. Maybe those instructions are not complete (i did not have the third item on the list, and after a reinstall the connector still had my account info saved in it) or else this is a different problem.
I know if I log a ticket I will be told to update the server (currently its 5.06) and I plan to do that over the weekend or at least the next two weeks, so after that if it still persists I will log a ticket, unless anyone else has any further ideas
Thanks again for your post