Quote:
Originally Posted by dowwy  When I open Outlook with the BlackberryServer and BlackberryManager, the GAL appears to be present. However, when I run the IEMSTest utility in the Blackberry\Utility folder, the BlackberryServer account only has 1 entry in the GAL, but the BlackberryManager seems to see the whole thing. I'm not quite sure how that is possible, but I checked it twice...
As far as yesterday goes, we did have a Zimbra issue. There were actually a few server crashes yesterday. |
hmmm...its possible because they are 2 seperate profiles (although against the same account) that are sycned independently. if the BlackBerryServer profile was sycning when the server it was talking to went down, its possible that you could have a corrupt GAL. what happens if you create another profile with the same credentials like BlackBerryTest and then sync it in Outlook, does the complete GAL get synced? If that does work, the brute force method would be to remove the users from BES, create the BlackBerryServer profile, sync it and then reprovision and reactivate the users. Lemme know how the BlackBerryTest profile test goes and we can decide from there how to handle this issue.
--Tony