JJZhuang (and Dirk etc...) Hear! Hear! Tags are definitely the way to go. Setting up filters to tag is incredibly flexible and limits FFF (folder foraging frustration.) We encourage the use of tags for all of our users, and it would fit in well with wirtsi's problem.
Of course I can't seem to steer some of my users from making subfolders under their Inboxes. I don't get that logic, the inbox is your INBOX--not a place where you file stuff! (Sorry for the rant!)
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Version 6.0.8_GA_2661.MACOSXx86.NETWORK Aug 20, 2010
Xserve 2x Dual Core Xeons 10GB with Xserve RAID
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