Quote:
Originally Posted by Amin Kardan  To clarify, we have a backup file that is encrypted/zipped, and zimbra's anti-virus sees it as a threat. Is there a way to make an exclusion for files being sent from a particular address? Example: All files sent from example@domain.com are safe. Something along those lines. If a file is labeled a virus, is it put into a quarantine? If so, is there a way to access the file after?
So, basically we're trying to receive a file from an email address that is labeled a virus, but it is not. |
The problem is that when clam av is unable to scan a file because it can't get past the password, it will automatically quarantine that file as a potential threat.
In your case the easiest way to get around this, is to go to your Global Options and uncheck the "block encrypted archives". This will allow all password protected zip files to get in.
I do not believe you can "whitelist" an email or a domain. However, even if you could, it would be VERY dangerous to do that, even if you completely trust that email or domain.